Malmaison Newcastle, Newcastle upon Tyne - Reviews, Room Options & Prices 2025

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About the Hotel

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

Perfect

8.6

8.8

/10

4.5

4.6

“The views of the iconic bridges along the Quayside are amazing.”view full review

Location

Malmaison Newcastle stands on the banks of the River Tyne, a short walk from Manors train station and 15 minutes from Newcastle's central shopping district. The hotel occupies a former Co-operative Society warehouse, blending rich history with modern amenities. Guests can easily explore nearby attractions such as the iconic Millennium Bridge and the vibrant Quayside area.

Rooms

Offering 122 luxurious rooms and suites, Malmaison Newcastle presents a selection that ranges from Standard Rooms to the exceptional Ark Royal Signature Suite. Each room comes with power showers, stylish decor, and stunning views of the Millennium Bridge. Available upgrades include Club Deluxe Rooms with additional comforts like bathrobes and a Nespresso machine.

Dining

Chez Mal Brasserie serves a mix of British and French-inspired dishes crafted by skilled chefs using fresh, seasonal ingredients. Guests can opt for the Prix Fixe menu to enjoy two courses for £20 or three courses for £25, making dining a culinary experience. The adjacent Chez Mal Bar features an extensive selection of craft beers and cocktails, perfect for an evening out.

Wellness

The city centre spa at Malmaison Newcastle offers a variety of calming therapies designed to promote relaxation. Guests can choose from spa day and spa break packages featuring treatments that rejuvenate body and spirit. The spa is an integral part of the hotel, providing an escape from city life.

Business

Malmaison Newcastle features stylish meeting rooms capable of accommodating up to 80 delegates, equipped with the latest technology and high-speed WiFi. The Chateau Lounge adds a unique touch for informal gatherings and receptions. Flexible meeting packages simplify planning for business events and social occasions alike.

Highlights

Location: On the banks of the River Tyne

Rooms: 122 luxurious rooms and suites

Dining: Chez Mal Brasserie with Prix Fixe menu

Wellness: City centre spa with diverse treatments

Business: Meeting rooms for up to 80 delegates

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

18 m²

1 King-size bed

Shower

Heating

room details

Standard Double Double

2 persons

25 m²

2 Double beds

Shower

Heating

room details

Club Deluxe River View

2 persons

25 m²

1 King-size bed

River view

Shower

Coffee machine

room details

Club Deluxe

2 persons

20 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Newcastle upon Tyne900 m

Airports

Newcastle (NCL) 13.5 km

Durham Tees Valley (MME) 64.2 km

Train

Newcastle Train Station 1.1 km

Bus

Bus stop 1.1 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Breakfast Experience

“During my stay, I was treated to an amazing breakfast that I can confidently say was delicious and offered fantastic value. The spread was extensive, and each bite was better than the last.” view full review

Comfort Beyond Expectations

“I was pleasantly surprised by the comfort of my room. It was stylish, clean, and featured a gorgeous bed that provided one of the most restful nights I've had in a long while.” view full review

A Refreshing Shower

“The bathroom was good, equipped with an amazing shower that truly elevated my experience. The selection of complimentary shower gels was an adorable touch that I appreciated.” view full review

Wellness and Relaxation

“The hotel offers a fantastic spa experience that I thoroughly enjoyed. After a bustling day, unwinding in the tranquil spa facilities made my stay even more special.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Spa & wellness centre
Back massage
Head massage
Full body massage

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

Map view

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

City landmarks

Bridge

Gateshead Millenium Bridge

1.0 km

Night club

Newcastle Castle

820 m

Bridge

The Tyne Bridge

930 m

Gallery

The Biscuit Factory

890 m

Museum

The Great North Museum

1.7 km

Museum

Life Science Centre

1.6 km

Bridge

High Level Bridge

670 m

Museum

Victoria Tunnel

910 m

Museum

Discovery Museum

1.8 km

Church

Saint Nicholas Cathedral

820 m

Market

Grainger Market

1.1 km

Landmark

Newcastle Cathedral

820 m

Cinema

Tyneside Cinema

700 m

Landmark

Grainger Town

1.1 km

Square

The Blue Carpet

900 m

Landmark

Historic England

620 m

Mall

Eldon Square

1.3 km

Monument

Grey's Monument

1.1 km

Landmark

Grey Street

780 m

Gallery

Laing Art Gallery

940 m

Stadium

St James' Park

1.8 km

Church

Cathedral Church of St Mary

1.4 km

Museum

Seven Stories

900 m

Shopping Area

Central Arcade Newcastle

1.1 km

Nearby

Market

The Quayside

370 m

Gallery

Baltic Centre for Contemporary Art

430 m

Museum

Holy Jesus Hospital

470 m

Bridge

Swing Bridge

590 m

Museum

St Mary's Heritage Centre

470 m

Gallery

Side Photographic Gallery

520 m

Restaurants

Pitcher & Piano

190 m

108 Quayside

Aneesa's Buffet Restaurant

160 m

Forster Street The Quayside

Tomahawk Steakhouse Newcastle

160 m

95 Quayside

BALTIC Kitchen

270 m

Gateshead Quays South Shore Road

The Broad Chare

300 m

25 Broad Chare Quayside

Dadyal Asian Restaurant

440 m

2 - 4 Howard Street Ne1 2az

Piccolinos

400 m

Stockbridge House Stockbridge Trinity Gardens

St Vincent

330 m

29 Broad Chare

Sabatini

430 m

25 King Street Newcastle-on-Tyne

Reviews and Ratings

Feedback from previous guests about their experience.

4.5/5 based on 4140 reviews

#4 of 91 hotels in Newcastle upon Tyne based on Tripadvisor

Elizabeth

United Kingdom, March 2025

6.8/10

I had a great time at Malmaison Newcastle, with cozy rooms and a stunning view of the Millennium Bridge that really made my stay special. The dining experience was solid, especially the quality of the food, though I did have a minor hiccup with my breakfast. The staff were friendly, enhancing the vibe, but a couple of areas could use a sprucing up. Overall, I'd definitely return for the charm and location.

Rooms

9.0

My room offered a fantastic view and was quite spacious, though feel it could use some modern touches. The bedding was super comfy and set the mood for a restful stay.

Service

9.0

The staff were warm and attentive, especially during meals. They really made an effort to ensure I felt looked after, which was a nice touch.

Location

10.0

The hotel's spot by the river is unbeatable, perfectly situated for exploring the city's vibrant side and soaking in scenic views.

Dining

8.0

I enjoyed my meals; the quality was impressive. Sunday lunch was particularly well presented, even if my breakfast kipper could have been fresher.

Facilities

8.0

The amenities were decent with some nice extras like quality toiletries. I appreciated the overall cleanliness and upkeep of the common areas.

Jimmy

United Kingdom, March 2025

6.6/10

I had a lovely stay at Malmaison Newcastle, enjoying a comfortable room with stunning views of the Tyne. The staff were friendly and helpful, enhancing my experience. However, I found the bathroom could use some TLC and the dinner menu was a bit limited. Overall, I would still recommend the hotel for its excellent location and breakfast offerings.

Rooms

8.0

My room was lovely and had great views of the river. It was comfortable, but the bathroom felt a bit cramped and lacking in toiletries.

Service

9.0

The staff were friendly and welcoming, especially the barman who made the cocktails fun. I had a few issues during my stay, but the overall service was pleasant.

Location

10.0

The hotel's location along the quayside was perfect for enjoying the river views and exploring nearby bars and shops.

Dining

8.0

Breakfast was truly excellent, with plenty of options to choose from. However, I thought the dinner menu was too small and some dishes weren't filling enough.

Facilities

7.0

The hotel offered good amenities like room service and a lovely bar area, although I did wish for more variety in the restaurant's offerings.

Owen

United Kingdom, January 2025

6.6/10

I had a lovely stay at Malmaison Newcastle, with fantastic staff and a beautiful view of the River Tyne. While the location was great and the overall vibe was positive, I did find some areas that could use improvement, like the restaurant's service speed and the overall decor needing a bit of a refresh. But, hey, my dining experience was still enjoyable thanks to the delicious food and friendly servers.

Rooms

8.0

The room I stayed in was spacious, clean, and boasted a great view over the Quayside. The comfy bed made it really easy to unwind after a busy day.

Service

9.0

Staff were super friendly and really attentive, especially during breakfast. They made me feel welcomed throughout my stay, which definitely added to the enjoyable experience.

Location

8.0

The location was pretty solid; it's just a short walk to nearby bars and restaurants, plus those views of the Millennium Bridge are to die for. It's about a 15-minute uphill walk to the city centre, which wasn't too bad.

Dining

7.0

The food in the restaurant was quite good but the service was a bit slow. When it did arrive, it was delicious, and I appreciated that the staff handled any delays with a discount.

Facilities

8.0

I enjoyed the overall vibe in the bar area, and the room service was handy. There are laundry and dry cleaning options, which made things a little easier during my stay.

Stanley

United Kingdom, November 2024

6.6/10

My stay at Malmaison Newcastle had its ups and downs. The location by the Quayside offered stunning views, but I did encounter some issues with service and cleanliness. Breakfast could have been better, as some items were served cold, which was disappointing for such a well-regarded hotel. Overall, it feels like there are great aspects to enjoy, but also notable areas for improvement.

Rooms

6.0

The room was spacious, which I appreciated, but the cleanliness could have been better, and I found some maintenance issues. The decor felt a bit tired and gloomy, making me wish for some updates.

Service

6.0

The staff showed moments of friendliness, especially during breakfast, but I did have a few interactions where the responsiveness could have been improved. At times, I felt like my concerns weren't taken seriously enough.

Location

8.0

The hotel's location is fantastic, right on the Quayside with easy access to beautiful views of the river and bridges. It's perfect for exploring Newcastle and close to various bars and restaurants.

Dining

6.0

Breakfast was a letdown for me, as items were not fresh and served cold. While I appreciated the effort made by the waiting staff to accommodate dietary needs, the overall quality did not meet my expectations.

Facilities

7.0

The hotel has a nice bar atmosphere, and I enjoyed some of the cocktails, but there were minor maintenance issues that were concerning. The bar had a good vibe, which made for a pleasant place to unwind.

Peter

United Kingdom, October 2024

5.6/10

My recent stay was overall lovely, with a comfortable room that had a magnificent view of the River Tyne. However, the checkout process left a bit to be desired-poor service and confusion around billing dampened an otherwise enjoyable experience. The friendly staff, especially during breakfast, really stood out and made my stay nice.

Rooms

8.0

I booked an upgraded river view room that was spacious, clean, and beautifully decorated. The bed was one of the most comfortable I've ever slept in, but the lack of complementary bottled water was a minor downside.

Service

7.0

The staff were exceptionally friendly and helpful throughout my stay, especially during breakfast when Tirso provided excellent service. It was disappointing during checkout, though, as there was confusion and a lack of attention.

Location

9.0

Malmaison's location right by the river and near the Millennium Bridge is fantastic. I had easy access to the city center and enjoyed lovely scenic walks along the riverside.

Dining

7.0

While I didn't dine at the hotel beyond breakfast, I heard great things about the food quality and the bar area had a nice ambiance, making it a lovely spot to unwind. However, I felt the breakfast for the price didn't quite match my expectations.

Facilities

8.0

The hotel was clean and well-maintained, with good facilities overall. I appreciated the quick check-in and check-out process, although the checkout experience could have been better.